Privacy Policy - Radimax Group Sdn Bhd

Thank you for exploring Radimax Group’s website located at www.radimaxgroup.com.my (“website”). Please read this page carefully before exploring our website further. Radimax Group Sdn Bhd (“RG”) respects your privacy and we do NOT sell, store, rent or loan, any identifiable information collected on this website.

Any information that you give will be treated in a careful and secure manner. If you choose to provide the information to the Group, it’s only used to fulfill your request for information. It will not be used in ways to which you have not consented. This page will provide detailed information on our privacy policy.

We provide regular updates to this policy and welcome any suggestions or questions pertaining to Radimax’s privacy policy, which can be addressed directly at info@radimaxgroup.com.my.

The contents of this website are for the purpose of providing certain permitted information relating to the general profile, facilities and services rendered by Radimax. The materials on this website, including text and images, are intended to give a general overview only to the areas covered, and at most if not all of such materials are in condensed format to allow aesthetics to prevail, they are not intended to be complete or comprehensive.

These materials are protected by copyright law and is copyright to www.radimaxgroup.com.my unless credited otherwise. In no sense does any of the content or materials constitute full technical specifications or comprehensive services available to date at Radimax Group who makes no warranty or representation that any content or information is complete or comprehensive or is usable without any further input.

Users use Radimax Group website, information, materials and web services entirely at their own risk and agree to the exclusions and limitations of liability stated above and accept them as reasonable.

Do not use this website if you do not agree that they are reasonable. We do not seek to identify individual visitors unless they volunteer their contact details and we do not collect personal information for any purpose other than to respond to you to help get you the information you’ve requested.

Where information about your visit is collected, it is solely for analysis of content and general traffic statistics through the use of non-persistent cookies, which you can configure (turn off, refuse, reject or delete at anytime) in your Internet browser’s settings.

These cookies, available only during active browsing, do not record personal information and not store on the computer’s hard drive but are deleted as soon as you leave our website. Some forms on our site invite you to submit your contact details and other information about yourself or your organisation, or to send us emails which may, of course, also identify you. While you must provide an email address to allow our response to any questions or comments, we recommend that you do not include any other personal information.

We only share the information you give us where we are legally obliged to do so in accordance with prevailing laws such as the Personal Data Protection Act 2010. This privacy policy sets out how Radimax Group uses and protects any information that you give Radimax Group when you use this website. Radimax Group is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Radimax Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 2021.

What we collect

We may collect the following information:

Name, company name and job title.
Contact information including address, phone number and email address.
Demographic information such as postcode, preferences and interests.
Information relevant to customer surveys and/or offers.
Information necessary to provide you with services offered by Radimax Group.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. The purposes for which your personal data may be used are:

Internal record keeping
To provide services to you
To improve our products and services
To customize this website according to your interests
To enable you to provide goods or services to Radimax Group
To assess your job application
To administer your participation in any contest/ program related to the public organized by us
To conduct internal activities
To send you promotional message and special offers based on your privacy preferences
To better understand your needs as our customers
For security and fraud prevention purposes
For statistical analysis
For profiling your preferences
For finance and marketing activities

(collectively “the Purposes”) It is necessary but non-obligatory that you supply us with the required personal data. If you fail to supply us with such personal data, we may not be able to process and/or disclose your personal data for any of the above Purposes.

Consent

By submitting your personal data in the various forms in this website and/or that is part of Radimax Group you hereby and authorize consent to us processing (including disclosing) your personal data for the Purposes and/or for any other purposes related to the Purpose.

If you do not consent or subsequently withdraw your consent to the processing and disclosure of your personal data, we will not be able to fulfill our obligations to you in respect of the Purposes and/or for any other purposes related to the Purpose.

Accessing and controlling your personal data

You may choose to restrict the collection or use of your personal data in the following ways:

Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes (if applicable).
If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@radimaxgroup.com.my.

We will not sell, distribute or lease your personal data to third parties unless we have your permission or are required by law. We may use your personal data to send you promotional data about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may at any time after the submission of your personal data to us, request for access, correction to your personal data and/or limit your data processing by writing to us at the following address:

Personal Data Protection Officer

Radimax Group Corporate Communications Department,

Level 13, Wisma UOA Damansara II,

No. 6, Jalan Changkat Semantan,

Damansara Heights,

50490 Kuala Lumpur.

Disclosure of your personal data

We may share your personal data with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

permitted or required by law; or
trying to protect against or prevent actual or potential fraud or unauthorized transactions; or
investigating fraud which has already taken place.

We may also disclose your personal data for all such other purposes that are related to the Purposes for which we originally collected your personal data.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@radimaxgroup.com.my.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Integrity of your personal data

You are responsible for ensuring that the personal data you provide us is accurate, complete, and not misleading and that such personal data is kept up to date. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavours to do so.

Transferring your personal data outside of Malaysia

It may be necessary to transfer your personal data to companies within the Radimax Group and its subsidiaries or service providers outside Malaysia for purpose of fulfilling our obligations to you in respect of the Purposes and also in providing integrated services, maintaining and storing records.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and Radimax Group participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

You are advised to use social media platforms wisely and communicate / engage with them with due care and caution with regard to your privacy and personal details. This website nor Radimax Group will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social network sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social network sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Adverts and Sponsored Links

This website may contain sponsored links and advertisements. These will typically be provided through our advertising partners, who may have detailed privacy policies relating directly to the advertisements that they provide.

Clicking on any such advertisements will send you to the advertisers website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive.

Users should therefore note that they click on sponsored external links at their own risk and this website and Radimax Group cannot be held liable for any damage or loss caused by visiting any external links found in this website.

Links to other websites

Our website may contain links to enable you to visit our subsidiaries’ websites and other third parties’ websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Radimax Group and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website or the information, products, services, or related graphics contained on this website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Radimax Group. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep this website up and running smoothly.

However, Radimax Group takes no responsibility for and will not be liable for this website being temporarily unavailable due to technical issues beyond our control.

All copyrights in this website (including text, graphics, logos, icons and sound recordings) is owned or licensed to Radimax Group Sdn Bhd and shall be protected under the Malaysian Copyright Act 1987.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only.
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, adapt, reproduce, distribute create derivative works from any part of this website or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.